Enghouse Interactive provides comprehensive contact center (CC) and attendant console solutions for Microsoft Teams, enabling organizations to seamlessly integrate customer service operations within the Teams environment. As a Microsoft-certified partner, Enghouse ensures that its solutions are fully optimized for Teams, offering users a unified communication experience. 

By leveraging Enghouse’s certified Microsoft Teams integration, businesses can benefit from omnichannel customer support, advanced call routing, and efficient call management through the attendant console. This partnership allows for enhanced collaboration across departments while maintaining compliance and security standards within Microsoft’s robust infrastructure.

This solution empowers organizations to streamline customer interactions and improve agent productivity directly within the Teams ecosystem, reducing operational complexity and enhancing overall customer experience.